Refund Policy

If you need to cancel your appointment, please let us know as soon as possible. At this busy time, appointments are limited.

You can cancel your appointment by contacting us by emailing or calling 01904 849210.

For cancelled orders up to 2 hours before your appointment, there will be a 75% refund.

For orders cancelled less than 2 hours before your appointment or no-shows, we are unable to offer a refund.